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What Is Help Desk Software?

(@Anonymous)
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Helpdesk software is a one-stop point of contact where customers or internal staff can send their questions or problems. The software allows businesses to resolve customer queries and concerns by managing tickets from receipt all the way to resolution. It also provides agents with a wide array of support and tools that promote collaboration to respond to queries properly and immediately.

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Topic starter Posted : 04/03/2022 12:37 pm
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