How do you avoid scope creep?

Re: How do you avoid scope creep?

You have to strike a balance between giving your best (within reason) and giving your soul! A clearly laid out 'terms of service' usually prevents this. Don't be afraid to talk money either - the client will be expecting it. 🙂

At the end of the day though, it's entirely up to you what you do extra for the client. Be firm but polite at all times. 🙂

Re: How do you avoid scope creep?

Good comments Eagle. We are not shy about telling a client that something is out of scope, but we typically blow away the SOW deliverables. As long as the SOW is well defined, it is easy to come back and point to a document and make a stand. We go the extra mile if it fits within our bandwidth while on the project, but we have learned how to deliver and finalize very well.

Frankly, it is an ever learning experience!

Re: How do you avoid scope creep?

Redc;31955 wrote: If we get a first request that is not that big we say normally this is an out of scope item but we will not charge you for it. This gives the client a heads up that we will charge next time.

We kind of do the same thing I think it is important as well in the SOW you put your hourly rate for your different levels of consultants