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1. Use your Web site to build solid, trusting relationships with customers. Trust helps bring customers back.
2. Enhance communication with customers. Some small business CEOs put their email address on the company Web site so
customers can contact them directly.
3.Don’t forget the basics: Post your company’s address and phone number on your Web site.
4. Remember that the Internet is educating your customers and making them smarter buyers. Keep pace with their knowledge.
5 Respond to emails promptly.
Topic starter
Posted : 19/04/2010 3:04 am
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