Emergency planning, disaster recovery - these topics have been in the news a lot lately in the United States.
As an account executive at a professional servicing firm, one of my responsibilities was to be sure my customers had disaster recovery plans. Everyone wants their telephone to work no matter what happens. And yet, even so, it wasn't something my clients wanted to address. Many thought the possibility too remote. Others had too many other projects on the table that they said took priority.
It is hard for an estate planning attorney to convince someone he or she needs a will. It is only when something happens in a person's life like a serious illness or death that suddenly what was on the back burner comes to the forefront.
It is only when something dreadful happens that suddenly we wake up to the fact that planning for an emergency is important. When Terry Schiavo was in the news many who didn't have health care proxies took the opportunity to sign one. After Hurricane Katrina suddenly people are now looking at contingency planning.
Governments too have been challenged where contingency planning is concerned. If there are disaster recovery plans my guess is that a few thought about the possibility of everyone having to evacuate their homes. If there were evacuation plans at all then most likely they would have ended by everyone going to a public building. Who would have considered transporting people away from the area entirely?
Katrina has been a horrific event for us all. Looking at the lessons though and making our plans accordingly is extremely important.
So one lesson I know I have learned is that I want to be sure that federal, state and local governments have really clear plans that are coordinated with each other. I want to know about these plans too because I have a responsibility for myself, my family and my professional servicing business.
As I think about this, however, I am uncomfortable about my own planning. What do I do in the event of a disaster? I can feel my own resistance in even thinking about it!
Several months ago my mastermind group was talking about backing up their computer files. One member of the group actually took his backup disc to another location to be sure that if a fire or flood hit his office he would still have his files. I was really impressed by that and started to think about it for myself. The possibility seemed remote then but certainly, now I do see the point.
What are your plans for your professional servicing business, yourself and your loved ones? Start to put your own disaster plan together now.
It's interesting how we us humans wait too long to make the right decisions. Something as simple as planning for an emergency should concern us a lot. It is not only good in making sure that the unthinkable is handled properly when it happens, but also save many the stress and the burden that is often associate with events of this nature. Its also funny that professional service businesses do plan for these events, its only on a personal level that we forget how important this can be.