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Importance Of Technology Changes In Business Computing

(@Anonymous)
New Member

The importance of keeping up with changes in business computing and technology can be more important over time as your professional servicing business grows. As and an IT professional far too often I have seen many professional servicing businesses get way too far behind in computing technology and wonder why they should pay for the upgrades. Usually, I have to explain to them the hard way that the current computer's system that are over 4 years old are not going to perform the requested task very well and are not supported by software. Usually, due to a combination of software changes and incompatibility with older software and hardware platforms that cause issues. I explain that it actually will cost them more money, in the long run, to try and maintain their existing computer equipment then buy a new replacement.

Most professional servicing businesses fail to recognise that keep computer equipment very long periods actually can cost them more money to maintain those systems then the price of a replacement. One cost is the amount of the money you pay out for replacement parts when there is no warranty on the old device. If the computer, server or printer is made by a specific manufacture then there is a good chance that you will have to go back to them for certain parts which can be very costly. Another problem is that they actually don't make replacement parts for broke unit, this is a worse case issue I have seen although sometimes you might find a vendor that makes similar parts and hopefully it fits properly and works properly but not always.

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Topic starter Posted : 30/04/2017 2:42 pm
(@Anonymous)
New Member

Another disadvantage is if your professional servicing business is operating on older slower computer equipment that takes a long process customer request and this might open the door for your competition to take your clients away from you but be offering better service. If your competition is reinvesting in their business computing and technology changes then most likely they will have the ability to complete services and request faster and at a cheaper rate. The advance technology will cost you money upfront but if the proper equipment is purchased and utilised in office it can add to your overall business.

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Posted : 07/05/2017 1:57 pm
(@Anonymous)
New Member

Some of the benefits can include lower power requirements for the devices, more storage capacity for computer files, improved CPU along with memory speeding up processes run on the computer, faster and higher quality documents from new printers. Less downtime and fewer delays in completion of customer request. These are just a few of the benefits of keeping up with technology in your business. I know that some of you are saying that this is easier said than done and in some cases that are very true depending on your current business. But as a professional servicing business, you should plan for these events, after all, that is what large companies do and you should follow the same lead. Your business should have at least a basic IT business computing plan that has a budget plan and cycling out of computer and office equipment. By having budget and plan in place it should not impact your business finance as much since you set planned ahead. The IT business computer plan should have some flexibility after all you don't want to do a complete equipment change in the middle of a big job or shut down your business at the wrong time. And if your business in booming and you don't have them time then hiring a temp IT professional to help with computing change which might not be a bad idea.

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Topic starter Posted : 21/05/2017 4:58 am
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