Customer orientation

Re: Customer orientation

Hi

The heart of a market orientation is its customer focus. To create superior value for buyers continuously requires that a seller understand a buyer's entire value chain, not only as it is today but also as it evolves over time. Buyer value can be created at any point in the chain by making the buyer either more effective in its markets or more efficient in its operations.

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Re: Customer orientation

Hi

Unlike the price sensitive orientation strategy, or the quality sensitive orientation strategy, the niche strategy has a very narrow customer orientation. The strategy involves finding a small audience and aiming a particular product at that audience. This means that the product is not necessarily the best, or the cheapest, but it is the one that best fits the needs of a particular consumer. In addition to market segmentation, this can be achieved through customization. Customization is when a company makes a generic product, but then offers features that can be added on to suit the needs of individual consumers. This allows a product to be aimed at a specific, individual consumers.

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Re: Customer orientation

The heart of a market orientation is its customer focus. To create superior value for buyers continuously requires that a seller understand a buyer's entire value chain, not only as it is today but also as it evolves over time. Buyer value can be created at any point in the chain by making the buyer either more effective in its markets or more efficient in its operations.

Re: Customer orientation

I would go further and say that it's not only about listening to your customers, but about respecting and admiring them. This is especially effective if you work in a big company where you need to manage salesmen in customer oriented behavior. It's a good thing to consider sharing stories about them, hanging pictures of customers in social rooms. Listening without profound respect is just another training-room trick.

Re: Customer orientation

customer orientation really important thing for organization. marketing research and customer satisfaction by our product. these two aspect of customer orientation.

Re: Customer orientation

I tend to think that customer orientation in the long run is more effective. However businesses sacrifice long-run for the immediate sale which is not a good idea

Re: Customer orientation

Customer orientation is so important for internet marketing.
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Re: Customer orientation

Wayne was born Marion Robert Morrison in Winterset, Iowa. His middle name was soon changed from Robert to Mitchell when his parents decided to name their next son Robert.

Re: Customer orientation

The heart of a market orientation is its customer focus. To create superior value for buyers continuously requires that a seller understand a buyer's entire value chain, not only as it is today but also as it evolves over time. Buyer value can be created at any point in the chain by making the buyer either more effective in its markets or more efficient in its operations.
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Panchakarma

Re: Customer orientation

Hi...From so many days i am searching for the customer orientation really you provided very useful information for business. This will increase the product value and number of customers.

Re: Customer orientation

Hello In the sentence bellow : (A company shares with its customers their ... I am having a hard time trying to translate customer orientation.

Re: Customer orientation

Customer Orientation is the basic thing for any kind of business. We must kept in mind our target market and people while starting or lunching the business. It would keep us safe from number of negative effects.

Re: Customer orientation

Outsourcing Appointment setting is the best customer oriented service. They build a strong bond with the clients by offering exciting call center services. They also help to reach the targets of the business and helps the business to survive in the intense competition.

Re: Customer orientation

Customer orientation is of ultimate importance to deliver value added products. There are 4 basic stages for customer orientation

1) Develop

* Development has to be done keeping customer needs into mind.
* Products should be customer oriented.
* The development cycle time should be minimal

2) Manufacture

* As per the product, the manufacturing should be such that it gives the best products to the customer
* Quality should not be compromised
* Manufacturing cycle time should be reduced

3) Market

* Identifying and targeting the right customer
* Processing the demand as early as possible
* Customization of the products for the market

4) Deliver

* Deliver to the target customer
* Reduce delivery time
* Value for money products

Thus by these 4 steps, A value added product is delivered.

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